Apolomed
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Contact Us

Sales, Support, and Product Questions

Tell us what you need, and we will route your request to the appropriate Apolomed team.

Whether you are evaluating a device, requesting technical support, or checking an existing order, use the contact details below or submit the form so we can route your request.

Sales Inquiries

Contact the sales team to discuss device configurations, intended applications, purchasing options, live demonstrations, or distributor opportunities.

Customer Support

For an existing Apolomed device, include the model, serial number, and a short description of the issue so the support team can assess the request and respond efficiently.

General Inquiries

Have a general question, concern, or request that doesn't fit into sales or support? We're always happy to hear from you. Whether you're looking for additional documentation, partnership information, manufacturing inquries, or simply want to learn more about Apolomed, we'll make sure your message reaches the right team.

Mailing Address

Apolomed Inc.
999 S. Oyster Bay Rd , STE 418
Bethpage, New York 11714
Main Phone: +1 (800) 890 9161

Shanghai Apolo Medical Technology Ltd.
1-6F, Building No.11, Lane 1566,
Nanle Road, Songjiang, Shanghai
Main Phone: (+86) 21 34622842

Email

General Inquiries: info@apolomed.com
Sales: sales@apolomed.com
Support: support@apolomed.com

Use the form below to tell us about your practice, the devices you are evaluating, or the support you need.

Contact the Apolomed Team

Tell us whether your request is about sales, a product, an order, a partnership, or support. We will route it to the appropriate team.

By submitting, you agree that Apolomed may contact you about your inquiry. See our privacy policy.

Connect With Us on Social Media

Follow Apolomed for product announcements, educational content, company news, and event updates.

Frequently Asked Questions

What does Fractional Laser Delivery mean?

 

Fractional delivery treats a microscopic fraction of the treatment area while leaving surrounding skin untreated. Available indications, parameters, downtime, and expected outcomes depend on the specific device and treatment protocol.

What does the warranty package include?

How are treatment settings selected for different Fitzpatrick skin types?

Welcome to Apolomed

Choose the site for your region so product availability, documentation, and support information match your location.

  • North America

    Products, education, and regional support for North American practices.

  • All Other Regions

    Products, documentation, and regional support for customers outside North America.